Thursday, August 2, 2007

Target: Missing the mark?

If you've ever tried to return something to Target without a receipt (how dare you?!), you have to read this.

5 comments:

Jody said...

I actually have made a few returns to Target without receipt. But they were on my baby gift registry so they were traceable. It's funny how they are about that but with theft rates and such you really can't blame them.

OK,now I'll go to the link. :)

A, B & C said...

I called customer service because a gift I got from my baby registry didn't have a card or packing slip. I asked the customer service agent if I could get their name to send a thank you. He said no, that he wouldn't give it to me. Which is ridiculous, because it's my registry... so I probably know people buying me gifts! But, I understand security, so I just asked if I could list a few first and last names of family or friends and he could say yes if I hit the right one. Still, he says no. I offer to state their address with their name, and still, no. At this point I'm so mad, I asked for his supervisor. I finally worked something out with her and it was the first name I said!

thehomespunheart said...

I can relate to this. I have also stood at the customer service counter frustrated and upset over this policy.

Anonymous said...

Wow -- I didn't realize Target's return policy was so restrictive. The only time I've had trouble was with your baby gift return in Iowa. Now I'm fairly warned! -- Love, Mom

Anonymous said...

Amen to breaking up with Target. Despite this store (formerly?) being my wife's favorite store, I have refused to purchase anything from there after repeated return ridiculousness by high school Target employees who are brainwashed by the corporate execs who obviously don't shop at their own store. After having a wedding and baby registry there, they have made it very difficult on us tyring to make very understandble, normal returns/exchanges. Though my wife still likes their merchandise, and I will oblige her desires for her sake, I'm also going to keep working on her to avoid that place out of principal. Anyone who'd like to join the Target boycott until they join the Bed, Bath and Beyonds of the world are welcome!!

OK, enough from the soap box. I could go on and on...

Eric