Tuesday, September 2, 2008


Two fun recent "customer service" things I wanted to share:

1. Last year in Target's back-to-school department, I found a planner (calendar) I really liked. Though it was geared for students, it didn't have a lot of the "filler" many student planners do, and the design was clean and easy to use. During our trip to Kansas City, I thought I'd be able to walk into Target and pick up the same planner. Alas, they had none and neither did W-mart. Since I live quite a distance from each of these stores, and wouldn't be able to check again for awhile, I decided to look up the company who made the planner I'd used last year. I explained my situation and asked if I could order a planner on-line. Within a few days, I heard back from a friendly representative who said they wanted to send me a sample. Wahoo--less than a week later, a planner from this cute collection arrived at my doorstep. It's been fun filling in my appointments, and I'm so appreciative to the company for responding quickly and generously. Sometimes it pays to write!

2. I rarely enter contests of the sweepstakes variety. (Blog giveaways, of course, are a different story!) But when I saw this contest in a magazine, I liked the prize and I thought my chances were pretty good--5000 winners would be selected to win one of these. Entries were due by the end of June, and you could enter once a day. I probably entered a couple dozen times, because it really didn't take long (just filling in contact info) and then I forgot all about it. However, I recently received an e-mail that I was a winner. What a great prize--the hardest part was deciding how to use it! I'd never made one of these books before (Have you?) It was time-consuming, but I can't wait to see the finished product, which I will share with you soon.

Your turn: When has it "paid off" for you to share feedback with a company? Have you ever won a great prize from a contest? I'd love to hear your stories!

And speaking of prizes, I won a book last year that I just cannot seem to bring to the top of my pile. If you're interested in a copy of Memoirs of a Geisha, just leave a comment on this post for your chance to win. I'll pick a winner sometime tomorrow.


Erica M said...

ooo, I LOVE Shutterfly's photo books! I have actually just ordered two which should be here soon. They are pricey to be sure, but I only order them when I have several coupons, email offers, and they give free shipping. hehe I also go through my Ebates account to get my 8% cash back... They are still expensive, but the quality of the product will not disappoint!!!

mer@lifeat7000feet said...

I've never really gotten anything as cool as you, but I have gotten coupons for free products when I've written the company.

That Shutterfly book sounds very cool! I'm excited for you.

Abbey said...

I love calendars, but sometimes the cost seems ridiculous, so good job! And congratulations on the shutterfly book- you'll love it!

I would love to win the book, since I loved the movie. I usually like to read the book first, but oh well! Thanks for the giveaway.

Momofsix said...

What a blessings-
I have only won one thing in all my life. When my children where little we won tickets to the Sesame Street live concert and a back stage pass.

My beloved and I always say we were made to work for all we are to have in life.


Susan said...

I really should write a company, I did get a bunch of stuff when JR was born by filling out stuff. I have not gotten anything that great yet.

The Memoirs of a Geisha, I saw it in German on TV and had a hard time following important dialogue. What I did understand I found completly intriguing. I really wanted to read it in English so I could get it. I cannot believe you are giving away this book as I have been searching all over for it! What a kick if I was choosen!

Mary said...

I once won two ewes at the county fair. You had to be 18 to enter, so I entered under my mom's name every day for 5 days. I couldn't believe it when I went by the last day and saw her name on the pen as the winner! Thankfully, we had an empty pen on the farm and my parents didn't get upset (I hadn't mentioned the contest to them until after I won.) They did pay me back for years, though. It's not such a good thing to own lambs when you're named Mary...

Ewokgirl said...

Oh, what a cool thing to win!

I know I've won stuff before, and I've received coupons from a company before when contacting them, but nothing that exciting.

I'm definitely interested in the book!

kelseylynae said...


First I just have to mention that the pictures from the zoo were wonderful. I'm so glad you all had a great time and that Nathan was agreeable :)

Secondly, it was funny that you wrote this today because on my way home from work I called in to the local Christian radio station to win a copy of Chris Tomlin's new CD. I leave my radio on that station and they have been giving away copies of this cd at 7:15 (on my way to work) and 5:00 (on my way home). I'm always up for a good cd and so I finally thought, "what the heck, I'll give it a try." I didn't get it. I should have known...it seems these things always happen to someone else...but you inspired me to keep trying :).

Hope you had a great labor day.

Jan said...

First off, I'm not entering the giveaway, I already have the book....and it's buried in my to-read pile as well. LOL We liked the movie but it seemed like some things may have been skipped over so I do eventually want to get to the book.

I have won a cool prize! A few years ago there was a big giveaway at Dell. I did not win the contest but did win the second chance drawing! It was a computer moniter/cable ready tv valued at $1500. A couple of other ladies I know won the same thing which is kind of weird.

Christy said...

I won one of those books and they look even better in the book than they did on the computer. Mine turned out awesome. Congratulations.